Knowledgebase - Gatorkey.net

Are There Any Hidden Fees or Taxes? All charges, including VAT or sales tax, are shown on your invoice. Taxes are applied based on...

Can I Pause My Subscription Instead of Cancelling? Сancel the service and re-order later, though this may result in setup fees or loss of...

Can I Switch to a Different Plan? No, We do not allow upgrades and downgrades.

Do You Offer Refunds? Refund policies vary by provider. Typically, refunds are possible if: You cancel shortly...

How Can I Get a Copy of My Invoice or Receipt? In WHMCS, go to Billing > My Invoices, and click View Invoice next to the desired one. From...

How Do I Apply a Discount or Promo Code? Enter your promo code during checkout, before confirming payment. We will validate and apply the...

How Do I Update My Payment Method? To update your payment method, log into the Client Area and navigate to Billing > Payment...

How do I cancel recurring payment You can cancel your subscription at any time by going to your "My Products & Services",...

My card was declined Unfortunately, your payment could not be processed because your card was declined by the...

What Happens if My Payment Fails? If your automated payment fails, We will notify you via email and you can retry the payment. If...

When Will I Be Charged? Your billing date is determined by your product or service renewal date.

Why Was I Charged Twice? Double charges may occur if: Multiple services were renewed at the same time. You have...